No Refunds on Opened Products
All sales are final on any opened, used, or tampered products, including but not limited to:
Herbs & herbal blends
Teas
Tinctures & glycerites
Supplements
Oils,
salves,
creams,
and topical products
Food, spice, or ingestible items
Once a product seal has been broken, no refunds, returns, or exchanges will be issued for any reason, including dissatisfaction, taste preference, or individual reaction.
Unopened Products
Unopened products may be eligible for store credit only, at management discretion.
Items must be:
Unopened and unused In original packaging
Returned within 7 days of purchase
No cash or card refunds will be issued.
Damaged or Incorrect Items
If you receive a damaged or incorrect item:
You must notify us within 48 hours of purchase or delivery
Proof of purchase and photos may be required
Approved claims may result in a replacement or store credit only.
Equi.Life Products
Equi.Life products are governed solely by Equi.Life ’s refund and return policies.
Radiant Roots Herbs & Wellness does not issue refunds, returns, or exchanges for Equi.Life products . Any refund requests, product concerns, or warranty claims for Equi.Life items must be handled directly through Equi.Life according to their policies and procedures .
Non-Refundable Items
The following items are non-refundable under any circumstance:
Opened products
Clearance or sale items
Custom blends or special orders
Digital products, classes, services, scans, or consultations
Health Disclaimer.
All products are provided for general wellness support. Individual results may vary. We do not guarantee specific outcomes. By purchasing, you acknowledge personal responsibility for product use and agree t o this refund policy .